Each card details the locations and ways it can be redeemed across Canada. Be sure to read the product description carefully to understand any limitations or accepted merchants.
Are there limits on the amount I can load?
Some cards offer preset amounts while others allow you to choose any value within a range. Check the card’s information to confirm.
How are virtual prepaid cards used?
They function like standard Visa or Mastercard debit cards and can be used anywhere those methods are accepted, both online and in-store.
What if my card doesn’t work?
If you experience problems redeeming your card, please contact our customer support right away for assistance with verification or resolution.
How soon will I get my eGift card?
Delivery is typically within 1 to 3 business days. Some selections specify longer processing times, so check the details before ordering.
Need a specific answer?
Email [email protected] with the details relevant to your question.