Refund Eligibility
Due to the digital nature of our products, refunds are generally not available once an eGift card or prepaid card has been issued.
Order Cancellations
If you wish to cancel an order before it is processed, please contact us promptly. Orders already processed cannot be cancelled or refunded.
Return Process
Returns are not applicable for digital cards. We encourage customers to review all details carefully before purchasing.
Using this information
Read this page together with the description of the item you are considering. Its wording helps explain store information without changing a condition stated elsewhere. If something remains unclear before an order, ask giftcardsca Store for clarification.
Preparing your request
A clear request makes the relevant subject easier to identify. Mention the item, order reference or part of this page connected with your question. Use [email protected] or and keep a copy of the message you send.
Store contact details
The dynamic contact details for giftcardsca Store are 111 Cooper St., 1416, Ottawa, ON, K2P 2E3, Canada, [email protected] and . Use them when requesting an explanation about this page. Avoid sending confidential information that is not necessary for the store to review your question.
This store’s return settings
Request an eligible return within 30 days after delivery. Approved refunds are processed within 7 business days; the customer pays ordinary eligible return-shipping costs. Restocking fee setting: none. Original shipping is generally non-refundable, subject to law and store error. These store settings override different manufacturer instructions. Request instructions from [email protected]; store address: 111 Cooper St., 1416, Ottawa, ON, K2P 2E3, Canada.